Error Handling: Event Study Calculators

The research apps of this website require certain input formats, which are described on the instruction pages and exemplified through the sample files available for download on the instruction page. If your data does not match the research apps´ input requirements, the event study calculators will prompt you error messages. 

As a general troubleshooting approach, please perform the following steps to identify data file issues:

  1. Store your files as CSV files
  2. Open your CSV files in a text editor, such as Notepad
  3. Download the CSV sample files from the instructions page and open them in Notepad
  4. Make a side-by-side comparison between your files and the sample files 

Please find in the below table guidance on several more specific error messages you may receive from the website or in the Analysis Report file.

ERROR CODE REASON(s) MITIGATION MEASURES
"Application error"

Your data is not consistent and fails the algorithm. See the list below this table for the most common data flaws we find in users' datasets.
  • Review your data files for the data flaws listed below this table and fix your files accordingly
"Wrong number of columns"

Your files have a column structure that differs from the required standard
  • Open CSV in a text editor and search for spare semicolons at the end of each line
  • Discard those semicolons/column delimiters
"Wrong number of columns"

You use an Apple computer that uses a different line delimiter in CSV files than regular Windows PCs - resulting in inflated column numbers
  • Upload your data in XLS or XLSX format
  • Use a Windows PC to save CSV files
"Duplicate event id: 0" Your file format is likely not a standard CSV file, but, for example, a UTF8 CSV file
  • Transform your CSV file into a standard CSV file (i.e., store as file type "CSV (MS-DOS)" in Excel)
  • Alternatively, store and upload your data in XLS or XLSX format

 

For an overview of the most common bugs in ARC input files that trigger an "application error", please visit our matching Help and FAQ article.